FAQS

1. What products does Zayrak offer?

We offer a curated collection of high-quality watches, wallets, perfumes, and shoes for men and women. Each product is selected for its style, quality, and value.

2. How can I place an order?

Simply browse our website or social media pages, choose your desired item(s), add them to your cart, and proceed to checkout. If you need help, our customer service team is here to assist.

3. Are your products original?

Yes, at Zayrak, we guarantee 100% authentic products. We take pride in offering only genuine items sourced from trusted suppliers.

4. What payment methods do you accept?

We accept various payment methods including credit/debit cards, mobile wallets, bank transfers, and cash on delivery (where available).

5. Do you offer delivery?

Yes, we offer nationwide delivery. Delivery times and charges may vary depending on your location. You’ll receive a tracking number once your order is shipped.

6. Can I return or exchange a product?

Yes, we accept returns and exchanges within 7 days of delivery, provided the product is unused, in its original condition, and with all packaging intact. Some items (e.g. perfumes) may have specific return restrictions for hygiene reasons.

7. How can I track my order?

Once your order is shipped, you will receive a tracking link via email or SMS. You can also contact us directly for updates.

8. What sizes are available for shoes?

We carry a wide range of sizes for both men and women. Size availability may vary by style. Please refer to our size chart before placing your order.

9. Are your perfumes long-lasting?

Yes, our perfumes are carefully selected for their quality and lasting fragrance. Each perfume description includes details on longevity and fragrance notes.

10. Do you offer gift packaging?

Yes! We offer premium gift wrapping for all products. You can request this service during checkout or by contacting our support team